Last updated on March 19th, 2024

 

Introduction to Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of the website of ShapeDefiners hosted at shapedefiners.com, the Services (as defined under the ShapeDefiners “Terms of Use”) and ShapeDefiners applications on mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (collectively (“SHAPEDEFINERS” or “WEBSITE”)), but does not apply to any third party websites that may be linked to them, or any relationships you may have with the businesses listed on ShapeDefiners.

The terms “we”, “our” and “us” refer to ShapeDefiners and the terms “you”, “your” and “User” refer to you, as a user of ShapeDefiners. The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

 

Information we collect and how we use it

We collect, receive and store your Personal Information. If you provide your third-party account credentials (“Third Party Account Information”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us with certain information, however that will restrict you from registering with us or availing some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

 

Account information of Merchants

If you create an account to take advantage of the full range of services offered on ShapeDefiners, we ask for and record Personal Information such as your name, email address and mobile number. We may collect and store your Sensitive Personal Data or Information (such as any financial information including inter alia credit card, debit card details, bank account and know your customer (“KYC”) documents as per RBI regulations and any other information as may be applicable) that the User may opt to save in the User account created with ShapeDefiners.

We use your email address to send you updates, news, and newsletters (if you willingly subscribe to the newsletter during signup, or anytime after signup) and contact you on behalf of other Users. We use your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not wish to receive such SMSs from us, please notify us at shapedefiners.com/support to stop receiving SMSs from us. ShapeDefiners assures that your Personal Information will not be made public or sold to any third party.

The User shall have an option to erase any information provided by the User including Personal Information. If a User opts for the said option of erasure, ShapeDefiners shall delete all stored information of the User from its servers.

 

Customer Information

We also store customer information of customers such as address, mobile number, Third Party Wallet details, Card Details and email address making payments through ShapeDefiners checkouts. However, only when customer chooses to share the information on the businesses powered with ShapeDefiners applications we share the information to respective businesses. However, ShapeDefiners is not liable in any way for any misuse of this information by the business or people related to the businesses to whom the information is shared by the customer.

 

Activity

We record information relating to your use of ShapeDefiners, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer ShapeDefiners and provide the highest possible level of security and service to you. We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of ShapeDefiners. However, you cannot be identified from this aggregate information.

We own all the intellectual property rights associated with the Website and its contents. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/ or compilation of all the content on this Website, pursuant to applicable law.

Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property, whether registered or not (“Our IP”) are exclusively owned by us. Without our prior written permission, you agree to not display and/ or use Our IP in any manner.

 

Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site. We may use both session cookies and persistent cookies.

Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of ShapeDefiners may not work properly or at all. ShapeDefiners uses third party tools, who may collect anonymous information about your visits using cookies, and interaction with ShapeDefiners products and services.

 

Enforcement

We may use the information we collect in connection with your use of ShapeDefiners (including your Personal Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.

 

Transfer of information

We do not share your Personal Information with any third party apart from financial institutions such as banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer through ShapeDefiners.

Grievances portal: https://shapedefiners.com/grievances/